Hi all home owners ,
I would like to share with everyone the shocking experience we went through after we engaged UniXXX CreatXXX.
In my opinion, they are a company very professional in packaging and luring customers to sign up with them. They will emphasized on their achievements “case trustâ€, “prestige award winner†and “8 years warranty†; so customers will tend to believe that they are a honest and trustworthy company which will provide top notch workmanship and services.
However, all these are proven untrue after our first payment made. Our Reno is a tedious and painful one , it took us more then 4 months to complete where in the first place the ID promised us a 6 weeks completion period. What make it worst, after the last item installed, they will pressed us for final payment even though cleaning and touch up work not done. I'm ignorant to believe their "8 years warranty" and did the last payment. After that, whole team “disappeared†and never attend to my calls or do any follow up! I have contacted their office many times and only received delays and excuses. Can you imagine, we are forced to move in and do our own cleaning and live with all those defects unattended by them.
To all who have engaged their services. Do penned down everything in black and white right to the very details. For those who have the intention, better play safe then sorry, there are many more better ones out there.
We sincerely hope others don’t have to go through what we have suffered and I wish all of you the best of luck.