Food's pretty good. All our guests love it, even those who came from overseas. We have a friend who's been to many wedding banquets before in most hotels in Singapore (he's 60+ years old d hehe) but this was his first time trying out in HFC - he has now ranked HFC's banquet food as one of his top 3 haha!! And another friend who used to be a secret auditor for airlines, hotels and F&Bs around the Asia Pacific region has also given his thumbs up.. Portion is big - quite a number of our tables can't even finish the food haha!! No qualms about their service either. Let them know to pack any of your unfinished food (we only managed to have the 1st 2 courses but not the remaining 6 - you'll find that you won't have time to eat much during the banquet itself) and they will send it up to your room after the banquet's over. They plated it out really nicely for us so we had a late dinner and wasn't hungry. Even before the dinner started, we already called up room service for our pre-dinner snack (complimentary as part of your package) and we chose the club sandwiches that came with chips and juices - there was so much that we shared it with the groomsmen and bridesmaids and we never went hungry at all. And if you're like us, who wants a good sleep-in the following morning and too lazy to move your bum down to the cafe for the breakfast buffet (their buffet's not bad too - we tried it the following morning as we stayed 2 nights there), then just do what we did: ring up room service and tell them you have a wedding package with HFC and it seems like you're not gonna make it in time for the breakfast buffet and that you'll rather have it sent up to your room. They'll ask you what sort of breakfast you prefer and send it to your room without any extra charge.
Bridal suite is totally awesome and high tech. It has a deluxe king-sized bed (they even have a pillow menu in case you prefer a certain type of pillow haha but we were already very satisfied with the standard pillows that they've provided), full-wall wardrobe (trust me, you're gonna love having all these space to put your gowns, suits, angbow boxes, gifts, luggages, etc), a separate living room area with study desk (with mirror) as well as lounge chair and table (my MUA reckons this room is equivalent to a 5 or 6-star hotel room haha and she's even done make-up for celebrities before so she's familiar with all the hotels; some of our groomsmen and bridesmaids crashed our lounge area for a quick bite and rest too in between our morning ceremony and night banquet), a separate area for wash basin (with another mirror!) and a separate area for both bath tub as well as rain shower (both tub and shower are 2 separate areas and not joined into one). There's even a Nespresso machine with complimentary coffee pods in the room if you need to fix yourself a good cup of coffee. The TV also doubles up as a monitor for you to surf the Internet (the TV remote control doubles up as a keyboard then) but there's also free wifi if you prefer to use your own device. You can use the TV as your personal jukebox to play certain songs to, ahem, set the mood, hehe... Or if you prefer, bring your own iPod and use the free iPod speaker dock in the room. All lightings, air-conds, window curtains are all remote-controlled either by using the special touch-sensor buttons on the walls or by selecting via the TV. One of the groomsmen was so happy we picked HFC coz he and his wife previously stayed in HFC for their staycation and eventhough it was just a standard room, they loved it. And we loved it too hehe... There will be a couples teddy bears, a pair of towel swans and a bottle of red wine waiting on your bed along with a congratulations card (their staff has got really pretty handwriting hehe) that you can't miss when you first enter your room.
If you're gonna pick HFC, here are a few extra wedding perks that you should bargain with them to let you have at no extra cost:
1) An extra night's stay in the bridal suite - Don't just settle for one night when you can have two. We wished we could stay there for more nights!! You're in the city and yet you won't feel like you're in the city haha...
2) Extended hours for helpers room - We managed to stretch it to a night's stay. The helpers room is their standard hotel room. We eventually let my parents stay there for the night (my parents and I are Malaysians).
3) Free flow of beer
4) Complimentary $80 dining credit - We used this up nicely to order room service for our groomsmen (yes, our friend who previously had his staycation in HFC couldn't stop raving about their room service fish and chips haha) as well as to pay for a nice dinner the day after our AD at their cafe (see, that's why you should stay for at least 2 nights!!). Their cafe food is awesome too haha - I told my hubby as we were eating that I had food orgasm that night lol!
5) Additional parking coupons - We managed to get enough coupons so that all our guests who drove didn't have to pay for parking in the end!
Just a few other points to note if you're going for HFC. They serve free wines and canapés pre-dinner at their guest lounge (open for all guests regardless of the type of room you stay in) which is near the check-in/check-out reception area so you should always check this area to enjoy some tasty morsels whenever you finish your discussions with the hotel staff (yes, you will be making several trips down to sort things out) and if you're like us, who stayed on another night, you can just chill at this area too on your 2nd night. Also, their house wines are good stuff so if you have guests who can really drink, let the hotel know that they should only serve the wines at the start of the dinner and not during the cocktails reception (although you can start the beer-serving during cocktails if you've opted for free flow beer). We asked for half red and half white wines to be shared out amongst all the tables and to start only when dinner starts but lo and behold, we were notified that red wines were finishing soon by the end of the 2nd course (out of 8 courses!!). We were asked if we wanted to purchase extra red wines or stop serving it altogether. We told them to hold off the red wine first and to continue serving the white wine first. During the 4th course, the white wines have finished too haha so we ended up buying a crate of their red wines (12 in a crate and generally cheaper than getting individual bottles). By the end of the banquet, there were only 2+ bottles left haha!! So yeah, be prepared for such things to happen and maybe you can discuss with your fiancé how you want to manage such a situation if it arises..
Have fun checking our their wedding show and let me know which hotel you end up choosing...