yes, i've heard abt Ann Nucci, they seem to have made it to sgbrides as one of the stores which gets its name prominently dicussed each time... i particularly like the references to the pple there, like in your case - Joyce...
sometimes i wonder why it is so difficult to accord some understanding? i would have gone with instances like 1) their suppliers cocked up, 2) they dun repeat past designs, 3) the store wasn't able to control the extent of the inventory. and worst case - they would have been completely wrong but at least they offered u a refund.
CERTAINLY, the waiting for a shoe for 1 month Cannot be classified as one which would seriously inconvenience u to the extent of losing sleep over it. U had the choice of looking for a similar design elsewhere... Sure, it is their wrong in not delivering, but it is also your wrong for depending on a shop to deliver a shoe which was no longer in stock at their end.
so seriously move on... this Anna Nucci thing is getting to me... one moment u have pple singing their priases, next moment i get complaints...
service may not be good, but the way u make decision relying on a shop for something no longer in stock - shows that u're not a good decision-maker either. u are half-liable for whatever time u've wasted, and i'm assuming your time is worth alot of money... else it's just the typical auntie figure-of-speech.
starting this thread is an absolute waste of time.