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Update: In spite of my multiple email requests, I still haven't received any confirmation on the extension of dining vouchers to this date. I also attempted to use the hotel room vouchers and was informed by the hotel representative, Jen, that my vouchers were discount vouchers and not room...

Update: We finally received all our perks, and the Buffet Dinner vouchers on 22 May 2021, with the date of issue indicated as 5 December 2020 and expiry on 5 October 2021. With the ongoing "Phase 2 Heighten Alert", I guess we'll just left with 4 months after to use the vouchers. LOL

Based on my experience with her, she seemed accommodating but what frustrated me the most was that I had to keep following up with her on many things so my impression of her is that she was not very proactive. Probably because she was very busy but if that was the case, I perceived it as either...

Saturday Wedding Banquet Dinner on December 2020: My summarised review: Service (pre-commitment): 5/5 (post-commitment): 1/5 Food (food tasting): 4/5 Food (actual day): 2/5 Carpark: 3/5 (narrow entrance) Resources provided: 5/5 Location: 5/5 Ballroom size and design: 5/5 Our queries and...