Recent content by Shanzshanz

After talking having long talks and emails going on for a few days, Movenpick decided to waive off 2 tables for the banquet. Well, at the very least, they apologised and compensated and assuring that they will review all staffs for that night. But still, this will be our first and last time...

Also, about the extra helper room. Only the PENTHOUSE (601) was ready but not the helper room (602). Everyone needs to prepare and bathe for the dinner at night and we only have 1 bathroom in the suite. Hence, everyone was taking their turns to bathe and there are about 12 of us in the room...

Just to share the worst experience ever at MovenPick! Super terrible customer service this hotel can have! Especially when you know there is a wedding banquet going on that day but things just can't make exceptional for the couple. FRONT DESK:: We are not allowed to pre-check in on behalf...