{"id":117722,"date":"2026-08-19T16:30:02","date_gmt":"2026-08-19T08:30:02","guid":{"rendered":"https:\/\/singaporebrides.com\/articles\/?p=117722"},"modified":"2026-08-25T12:17:24","modified_gmt":"2026-08-25T04:17:24","slug":"korean-artiz-studio-closure-couples-help","status":"publish","type":"post","link":"https:\/\/singaporebrides.com\/articles\/2026\/08\/korean-artiz-studio-closure-couples-help\/","title":{"rendered":"Help For Couples Affected by Korean Artiz Studio’s Closure"},"content":{"rendered":"

These wedding vendors offer help for couples affected by the sudden Korea Artiz Studio’s closure recently.<\/i><\/p>

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L<\/b>ast weekend, speculation of Korean Artiz Studio (registered on ACRA as Korea Artiz Studio Pte. Ltd.)’s closure began circulating online, although no official announcement had been made at the time. On Tuesday, 18 August, reports on Korean Artiz Studio\u2019s sudden closure started appearing on Reddit and Facebook, with Straits Times publishing an article about CASE receiving 66 complaints involving S$271,000 prepayment losses<\/a> on 19 August, lending credence to the speculation that had been circulating online over the weekend. The closure has left couples who had engaged the boutique facing uncertainty over their wedding gowns and pre-wedding arrangements, with some now having to make alternative arrangements at short notice.<\/p>

According to a Reddit thread<\/a>, for couples who have already completed their photoshoot with Korean Artiz Studio, there may be an opportunity to collect their photographs from a staff member.<\/p>

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What Affected Couples Can Do<\/h3>

If you are affected by Korean Artiz Studio\u2019s closure, there are several steps you may wish to consider while making alternative arrangements and seeking recourse for services or payments that remain outstanding. Keep copies of your original invoice, receipts, contracts, payment records and any correspondence with the boutique, as these may be useful when pursuing any of the options below.<\/p>

1. Consider Making a Police Report<\/b><\/b><\/p>

Consider making a police report, especially if you believe you have been misled to pay for a service the business already knew it could not deliver. A police report can be made separately from any steps you take to seek a refund or pursue a consumer claim, so couples who feel they may have grounds to do so can consider making a report while also exploring the other avenues available to them.<\/p>

2. If You Paid by Credit Card, Check Your Chargeback Options<\/b><\/b><\/p>

If you paid for your bridal package or services by credit card, it may be worth contacting your card-issuing bank as soon as possible to find out whether you can dispute the transaction. A chargeback may be available where goods or services have not been received. <\/p>

According to CASE’s chargeback guide<\/a>, chargeback requests are subject to time limits and the applicable card issuer and card-scheme rules. As there may be time limits involved, couples are encouraged to contact their bank promptly to find out what options are available to them.<\/p>

When speaking with your bank, have your original invoice, payment records, contract and any correspondence with Korean Artiz Studio ready. These documents may help support your case. If you paid by bank transfer or PayNow, a credit-card chargeback would not apply, but there are other avenues you can explore below.<\/p>

3. File a Complaint With CASE and Consider the Small Claims Tribunals<\/b><\/b><\/p>

If you are unable to resolve the matter directly with Korean Artiz Studio, you may also wish to seek assistance from the Consumers Association of Singapore (CASE)<\/a>. CASE assists with certain consumer-to-business disputes and may help consumers and businesses work towards a resolution through mediation.<\/p>

Another option is the Small Claims Tribunals (SCT), which hear certain disputes involving contracts for the provision of services. Claims of up to S$20,000 can generally be heard by the SCT, with the limit extendable to S$30,000 if both parties consent in writing.<\/p>

If you decide to pursue either avenue, keep all relevant documents and correspondence, including your invoice, receipts, contract, payment records, photographs, emails and messages with the boutique. These can help you provide a clear record of your arrangements and the payments you have made.<\/p>

As with any claim, there is no guarantee that the full amount owed will ultimately be recovered. However, for couples who wish to pursue the matter further, these avenues may provide a way to formally seek a resolution.<\/p>

A List of Wedding Vendors Offering Help to Affected Couples<\/h3>

For couples with upcoming weddings, finding a new wedding vendor at such short notice can be particularly stressful. Beyond having to revisit arrangements they had already made, they may also have to contend with limited time and the challenge of finding a boutique that can accommodate their wedding date and individual requirements.<\/p>

SingaporeBrides has reached out to wedding vendors such as bridal boutiques and photography studios in Singapore to find out which are willing to speak with and assist couples affected by the closure. We hope this list will serve as a useful starting point for couples who are now exploring alternative bridal arrangements.<\/p>

Bridal Boutiques<\/h3>

Beattie Wedding<\/a><\/b><\/b><\/p>\"\"

Beattie Wedding offers a range of bridal services for couples preparing for their wedding day. To all affected couples, Beattie Wedding is offering a 50% discount of their applicable company packages, including wedding photography or wedding gown rental services. Couples will need to provide valid proof of their Korean Artiz Studio booking or order when they go down for their appointment.<\/p>

Phone: +65 82261468<\/b>
Email: beattie22384234@gmail.com<\/a><\/b>
Address: Oxley BizHub 69 Ubi Road 1 #09-32, Singapore 408731<\/b>
Instagram: @beattieweddingsg<\/a><\/b>
Website: www.beattieweddingsg.com<\/a><\/b>
Facebook: @beattieweddingsg<\/a><\/b><\/p>

Bluebay Wedding<\/a><\/b><\/b><\/p>\"\"

Bluebay Wedding is a one-stop bridal boutique specialising in wedding gowns, bridal photography and videography, with a focus on destination and travel photography. The boutique offers a range of wedding gowns and bridal services for couples looking to put together their wedding-day arrangements. Couples affected by Korean Artiz Studio\u2019s closure can reach out to the team to discuss their circumstances and explore how they may be able to assist. Make an appointment in advance and remember to bring along your original Korean Artiz Studio invoice.<\/p>

Phone: +65 6735 6789<\/b>
Email: bluebaywedding2010@gmail.com<\/a><\/b>
Address: 87A Tanjong Pagar Road Singapore 088508<\/b>
Instagram: @bluebaywedding<\/a><\/b>
Website: www.bluebaywedding.com<\/a><\/b>
Facebook: @bluebayweddingsg<\/a><\/b><\/p>

Cang Ai Wedding<\/a><\/b><\/b><\/p>\"\"

With more than 30 years of experience, Cang-Ai Wedding offers wedding gowns, evening gowns, Qun Kua and ROM dresses alongside pre-wedding and actual-day photography, videography, makeup and styling services. Affected couples are welcome to make an appointment with the team to discuss their individual circumstances and bridal requirements. Please bring along your original Korean Artiz Studio invoice to your appointment.<\/p>

WhatsApp: +65 9858 4964<\/a><\/b>
Email: cangaisg@gmail.com<\/a><\/b>
Address: 85 Tanjong Pagar Road, Singapore 088506<\/b>
Instagram: @sg.cangai.wedding<\/a><\/b>
Website: cangaisg.com<\/a><\/b>
Facebook: @CangAiWeddingSG<\/a><\/b><\/p>

Eternal Love Weddings<\/a><\/b><\/b><\/p>\"\"

Eternal Love Weddings offers a range of bridal services and wedding gowns for couples preparing for their special day, with options to suit different bridal styles and wedding needs. The boutique is open to meeting with affected couples to discuss their individual circumstances and explore how they may be able to assist. Couples can make an appointment and bring along their original Korean Artiz Studio invoice to discuss the available arrangements directly with the team.<\/p>

WhatsApp: +65 91133343<\/a><\/b>
Email: plan_my_wedding@eternalloveweddings.com.sg<\/a><\/b>
Address: One Pemimpin, 1 Pemimpin Drive, #02-05, Singapore 576151<\/b>
Instagram: @eternal.love.weddings.com.sg<\/a><\/b>
Website: www.eternalloveweddings.com.sg<\/a><\/b>
Facebook: @Eternal Love Weddings<\/a><\/b><\/p>

ETORIARU<\/a><\/b><\/b><\/p>\"\"

ETORIARU, established in 2016, is a bridal and couture label by Watabe Wedding – one of Japan\u2019s leading bridal companies, specializing in bridal gowns and kimono cheongsams. It takes residence at Singapore\u2019s beautiful heritage vicinity of CHIJMES, specifically Caldwell House. Couples affected by Korean Artiz Studio\u2019s closure may reach out to our team to explore available assistance. Kindly book an appointment in advance and bring your original Korean Artiz Studio invoice with you.<\/p>

WhatsApp: +65 8076 7809<\/a><\/b>
Email: enquiry@etoriaru.com<\/a><\/b>
Address: 30 Victoria St, #02-04 Caldwell House, Singapore 187996<\/b>
Instagram: @etoriaru_official<\/a><\/b>
Website: www.etoriaru.com<\/a><\/b>
Facebook: @etoriaru.official<\/a><\/b><\/p>

France Paris Bridal<\/a><\/b><\/b><\/p>\"\"

France Paris Bridal offers bridal gowns and suit rentals, pre-wedding and overseas photography, as well as bridal hair and makeup services. Its collection includes modern, classic and timeless styles, alongside traditional Chinese outfits and other formal attire. The boutique is open to meeting with couples affected by the closure, who can make an appointment to discuss their wedding plans and explore their options directly with the team. Couples are advised to bring their original Korean Artiz Studio invoice along for their appointment.<\/p>

Phone: +65 6385 3911<\/b>
WhatsApp: 8380 3677<\/a><\/b>
Email: francepariswedding.sg@gmail.com<\/a><\/b>
Address: 87 Tanjong Pagar Rd, Singapore 088508<\/b>
Instagram: @franceparisbridal<\/a><\/b>
Website: franceparisbridal.com<\/a><\/b>
Facebook: @fpwedsg<\/a><\/b><\/p>

Queena Wedding<\/a><\/b><\/b><\/p>\"\"

Queena Wedding offers an integrated range of bridal services, including gown rentals, pre-wedding and actual-day photography, videography, makeup, d\u00e9cor and other wedding services. To all affected couples, Queena Wedding is offering a 50% discount of their applicable company packages, including wedding photography or wedding gown rental services. Couples will need to provide valid proof of their Korean Artiz Studio booking or order when they go down for their appointment.<\/p>

WhatsApp: +65 9878 7967<\/a><\/b>
Email: askus@queenawedding.com<\/a><\/b>
Address: Oxley BizHub 69 Ubi Road 1 #09-32, Singapore 408731<\/b>
Instagram: @queenaweddingsg<\/a><\/b>
Website: www.queenawedding.com<\/a><\/b>
Facebook: @queena.wedding<\/a><\/b><\/p>

Story Wedding<\/a><\/b><\/b><\/p>\"\"

Story Wedding is a modern bridal boutique offering wedding gowns for rental and sale, including classic, timeless and contemporary designs. The boutique also provides bespoke gown services, photography, videography, makeup and other wedding-day services as part of its bridal offerings. The team is open to meeting with affected couples to understand their individual circumstances and discuss how they may be able to assist. Couples should make an appointment and bring along their original Korean Artiz Studio invoice.<\/p>

Phone: +65 8828 5277<\/b>
Email: hello@storywedding.com.sg<\/a><\/b>
Address: 33 Ubi Avenue 3, #01-66, Singapore 408868<\/b>
Instagram: @storywedding.sg<\/a><\/b>
Website: www.storywedding.com.sg<\/a><\/b>
Facebook: @storywedding.sg<\/a><\/b><\/p>

The Clover Bridal<\/a><\/b><\/b><\/p>

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A post shared by The Clover Bridal (@thecloverbridal)<\/a><\/p><\/div><\/blockquote>